Sr. Manager, Engineering Operations

Job Summary Responsible for ensuring the overall performance of financial operations by achieving operational compliance, adherence to budgets, and reinforcing enterprise-wide strategic direction in daily operations. Ensures compliance with industry and Company technical requirements, standards, policies, and procedures. Promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results, and typically manages one or more groups of professional employees. Employees at all levels are expect to: Understand our Operating Principles; make them the guidelines for how you do your job Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences Win as a team-make big things happen by working together and being open to new ideas Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers Drive results and growth Respect and promote inclusion and diversity Do what' s right for each other, our customers, investors and our communities Core Responsibilities Preferred experience with Head Ends and assisting field and head end technicians with operational and technical problems, and training of processes and technologies within a Cable Head End Manage the integration and perform the planning, design, and ongoing management of the lab Monitors technical and engineering progress to ensure strategies, goals, and objectives are met. Aligns operational plans with business objectives. Communicates changes to all affected personnel. Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management. Prepares and analyzes monthly financial performances and makes budget and new technology recommendations. Monitors capital and operating expenditures and makes recommendations as necessary. Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management. Ensures that all regional technical performance complies with industry and Company technical requirements. Applies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs. Develops, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management. Makes business-impacting decisions on the ground floor of department operations. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Job Specifications Bachelor's Degree or Equivalent Engineering, Computer Science Generally requires 8-11 years related experience Comcast is an EOE/Veterans/Disabled/LGBT employer Requisition #: 188866
Salary Range: NA
Minimum Qualification
8 - 10 years

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