Geek Squad Agent #1764 Downingtown

As a Geek Squad Home Theater Agent, you will travel via Geekmobile from the precinct to our clients home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. Youll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. As one of our Geek Squad Home Theater experts, youll be responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geekmobiles in partnership with other Agents.
Key accountabilities:
Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology
Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
Provide timely updates to the client and store precincts
Responsibly manage inventory and Geekmobile maintenance
Provide feedback and training to store teams as well as assist in store stock repairs
Support Geek Squad efforts to protect the world, one device at a time
Basic Qualifications:
Experience actively using and learning about home theater products
6 months experience delivering, integrating and/or repairing consumer electronic products
1 year experience in a customer service or in-home experience environment
1 year experience in an electronics industry
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Maintain a clean driving record and hold state/local licensing as required
Be able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of a team, with or without accommodation
Be 21 years of age
Auto Req. ID612897BR
Job LevelEntry Level
Job CategoryServices/Installation/Repair
Employment CategoryFull Time
Location Number001837-USO Philadelphia 1-Store
Address871 E Lancaster Ave

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