Deli Part-Time Customer Service

Company Name:
Wegmans
Title: Deli Part-Time Customer Service
Location: PA-Downingtown-DOWNINGTOWN,1056 E Lancaster Ave,Downingtown,PA
Other Locations:
A glimpse at the job:
The Deli department is where customers can find a wide variety of meats and cheeses to help make a delicious sandwich, get ideas for easy entertaining options or countless other meal solutions and suggestions. As a Customer Service team member in this department, you will be part of the team responsible for providing customers with all that and more. If you're looking for the opportunity to work closely with team members and customers, helping accomplish tasks and ensure incredible service, this could be the position for you!
I will add value by:
Providing incredible customer service by proactively approaching customers at the counter; slicing, weighing and packaging a variety of items as requested; answering any questions about products or services offered
Slicing a variety of the department's most popular meats and cheeses throughout the day to maintain product levels on wafer trays, ensuring the most efficient customer service at the counter
Working with team members to maintain the overall appearance of the department; ensuring cases are well-merchandised and properly signed to showcase quality and supplies are available to complete tasks efficiently
Unloading and breaking down deliveries; stocking cases and coolers with products; refilling to meet customer needs and rotating for freshness
Following Wegmans core recipes and job aides when preparing party trays and a variety of meat products for use in the Prepared Foods department, producing a consistent outcome that meets Wegmans standards for quality
Properly handling products, using equipment and keeping accurate logs in accordance with food safety and safety guidelines
What abilities I must bring to the table to be considered:
Provideincredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
Possessteamwork and diversity awarenessby listening to others' points of view and recognizing and appreciating differences
Recognize and seek opportunities forcontinuouslearningto gain new understandings, skills and knowledge
Properly handle, prepare, transport and store products; ensuringfood and human safetypractices are strictly adhered to
Possessorganizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Utilize resources to educate self and others about product uses and characteristics, being sure to share acquiredproductknowledge
Learn, use and be able to explain Wegmans sanctionedcookingtechniquesto assist customers for their success at home
Has knowledge of products used throughout the store and works across departments to provideknowledge based serviceto assist customers in finding complete meal solutions
What will set me apart from other candidates:
Customer service experience, preferably in a food service, grocery or retail setting
Experience working in a deli and/ or using a deli slicer
Work environment:
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include repetitive hand and arm movements, repetitive grasping, bending and reaching
Responsible for moving or lifting an average of 5 - 20 pounds with a maximum weight lifted of 35 pounds occasionally
May be exposed to various allergens and work environments, including cold temperatures
Work requires the safe and proper handling of slicers, knives and other kitchen utensils and equipment
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.

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