Customer Service Dispatcher
3.
7 Downingtown, PA Downingtown, PA Full-time Full-time $24 - $26 an hour $24 - $26 an hour 11 days ago 11 days ago 11 days ago Joining Keystone comes with benefits to support you in your personal and professional journey.
We offer a variety of benefits to all our employees:
This is a hybrid position - 3 days in the office Medical, Dental, and Vision Coverage Paid Time Off and Holidays Competitive Pay 401K Match Quarterly Bonuses Company Computer A day in the life of a Customer Service Dispatcher can look like this:
Coordinate and schedule all open work (work orders) by assigning technicians to complete work.
Maintain technician's schedules.
Coordinate territories to maximize technician's efficiency.
Schedule all Service Technician's and customer follow-up.
Promptly follow up on questions and problems.
Requirements:
High School Diploma or Equivalent 3-5 years of related experience Regular and Timely Attendance Ability to work independently with limited supervision.
Advanced proficiency in Microsoft Office, including Excel and Outlook Demonstrate problem-solving skills.
Excellent communication skills (written and verbal).
Able to interact with all levels being served.
Represent the company in a professional, credible manner in speech, written communications, and appearance.
Able to adapt behavior to different people and situations.
Be flexible by adjusting interpersonal approaches appropriate to the manager/employee.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Downingtown, PA Downingtown, PA Full-time Full-time $24 - $26 an hour $24 - $26 an hour 11 days ago 11 days ago 11 days ago Joining Keystone comes with benefits to support you in your personal and professional journey.
We offer a variety of benefits to all our employees:
This is a hybrid position - 3 days in the office Medical, Dental, and Vision Coverage Paid Time Off and Holidays Competitive Pay 401K Match Quarterly Bonuses Company Computer A day in the life of a Customer Service Dispatcher can look like this:
Coordinate and schedule all open work (work orders) by assigning technicians to complete work.
Maintain technician's schedules.
Coordinate territories to maximize technician's efficiency.
Schedule all Service Technician's and customer follow-up.
Promptly follow up on questions and problems.
Requirements:
High School Diploma or Equivalent 3-5 years of related experience Regular and Timely Attendance Ability to work independently with limited supervision.
Advanced proficiency in Microsoft Office, including Excel and Outlook Demonstrate problem-solving skills.
Excellent communication skills (written and verbal).
Able to interact with all levels being served.
Represent the company in a professional, credible manner in speech, written communications, and appearance.
Able to adapt behavior to different people and situations.
Be flexible by adjusting interpersonal approaches appropriate to the manager/employee.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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